3 Jobs found

About the RoleKey responsibilities:- Provide professional customer support as a 1st contact support for any inquiries received via the ContactOne channels- Provide exemplary customer handling skills for maintaining high quality customer experience- Log all inquiries into the Service Now ticketing tool accurately with comprehensive work notes and customer communication details. Adhere to Service Desk ticket handling processes and procedures.- Responsible for tickets triage to the appropriate expert owner group.- Provide feedback and proactively raise areas of improvement in fields of customer service, process, and tools- Ensure availability is given for all operational hours (can include public holidays and weekends) and adhere to performance guidelines as required by Service Desk managemen...

Calling all tech enthusiasts who crave a behind-the-scenes role within the dynamic world of our team! If you're someone who is captivated by the tech industry but prefers a non-technical position, we have an unique opportunity waiting for you!About the RoleAre you interested in tech but not technical yourself? We might have a role for you! You will be immersed in the daily operations that keep our team running smoothly, helping with team calendar, running comms events and more. What will be your tasks?- Organize and coordinate internal and external meetings/events- Proactively handle schedules- Handle day-to-day operations and specific tasks in a fast-paced environment- Support a wide range of activities around communication, strategy, awareness, innovation in digital and tech- Prepare sli...

- Architect, develop, and maintain cloud-based applications using Vue.js, Node.js, Postgres, and Kubernetes. - Collaborate with cross-functional teams to define, design, and ship new features. - Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs. - Help maintain code quality, organization, and automation. - Engage in continuous learning and development to keep up with industry trends and technologies. - Provide technical leadership and mentorship to other team members. ...