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Responsibilities:Communication with the customer as a front line person to understand the voice of the customer and ensure the customers’ requirements and expectations are clearly understood and are being met by the product development activitiesDevelop and maintain relationships with key customer personnelMonitor product quality at customer plantLead containment and corrective action activities, i.e., 8Ds, cause & effect, Is/Is Not & 5-why analysisMake periodic visits to all customers in their customer portfolioEnsure issue closure with all affected partiesResolve issues on the technical requirements and designLogistical and administrative tasks to keep the customer system runningParticipate in program team meetings as appropriatePrepare professional reports and presentations for the cust...