1 Jobs found

Key responsibilities:File Management:     Monitoring, analyzing and reporting performance data from key departments     Organize, manage, and maintain various customer-related files and documents     Ensure that all files are accurately labeled, updated, and easily accessible     Regularly review and archive outdated files to keep the system clutter-freeCRM Maintenance:     Enter and update customer information in the CRM system     Ensure data accuracy and consistency across all customer records     Assist in managing and maintaining CRM databases     Monitor CRM usage and suggest improvements to optimize workflowFollow up on Requests:     Track and follow up on customer requests, inquiries, and complaints     Coordinate with relevant departments to ensure timely and satisfactory resoluti...