8 Jobs found

•Communicating with Clients, receiving Clients requests•Working closely with Back Office Luxury Experts on the requests processing•Selling requests solutions to provide high-end luxury service directly to Clients•Building positive relationship with Clients•Searching and analyzing information in luxury lifestyle segment•Database maintenance and daily reportingVýhody:Hradené...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...

    Building, maintaining and improving relationships for the B2B and B2C clients.     Collecting and communicating with customer any requirements arising, on behalf of all internal departments.     Creating and maintaining processes and Procedures related to the role     Analyse Spending Patterns and propose upselling and/or cross selling for your customer portfolio     Document requirements and Request Ad-hoc reports requested by your client portfolio and/or partners     Taking ownership of Card Renewals, Credit Limits, Spending limits, delinquency, delivery, activations, balance updates and any other relevant operational task for your portfolio of clients.     To manage the on-boarding process for existing customers, both consumer and business, performing documentation check and valid...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...

•    AML and reporting •    Fraud monitoring•    Transaction Dispute handling •    Insurance Claims handling•    Product Knowledge queries•    Other Card benefits queries•    Using the Card Management System in an effective and timely manner•    Client Identification and Security •    Online Services queries•    Identifying Account types and Credit limits •    Maintaining Customer Profile •    Card and Pin related enquires•    Transaction and Authorization information •    Statements and Settlements queries•    New Applications and Account closures requests•    Telephony System navigation•    Email system navigation•    Issues and complaints escalation •    Balance queries•    Assisting LSB with control duties•    Conducting regular customer surveys...