4 Jobs found

•Communicating with Clients, receiving Clients requests•Working closely with Back Office Luxury Experts on the requests processing•Selling requests solutions to provide high-end luxury service directly to Clients•Building positive relationship with Clients•Searching and analyzing information in luxury lifestyle segment•Database maintenance and daily reportingVýhody:Hradené...

The responsibilities will include but not be limited to:- Managing ReservationsThe primary duty is to oversee all aspects of the reservation process. This includes taking reservations via phone, email, or CRM, process the reservation with the supplier \ partner restaurant, club or bar, and confirming bookings with guests` Personal Manager. -Recording DataKeeping accurate records of reservations, including guest contact information, special requests, and any relevant notes to personalize the dining experience.- Problem ResolutionHandling reservation conflicts, no-shows, and cancellations professionally and courteously, and if necessary, implementing policies to address these issues.- Training and Supervision Training and supervising reservation staff (if there will be any), ensuring they fo...

As a Senior Reservations and Ticketing Executive at Insignia, you will play a crucial role in managing domestic and international flight bookings, ensuring seamless travel experiences for our elite clientele. With your expert knowledge of IATA BSP and airline systems, you will deliver exceptional service, from flight selection to ticketing and beyond. You will be responsible for handling complex reservations, troubleshooting booking issues, and providing tailored travel solutions with accuracy and efficiency.Key responsibilities:     · Flight Reservations & Bookings: Manage and process both domestic and international flight reservations, ensuring an efficient and seamless booking experience for clients· Travel Recommendations: Advise clients on optimal travel options, offering personalized...

•    Delivering concierge and travel services, such as: dining reservations and suggestions, flower orders and gift baskets for special occasions, ticket enquiries, locating hard-to-find items, assistance while travelling, hotel and transfer bookings, guide services, yacht, chalet/villa/apartment bookings, air tickets, jets and helicopters arrangements and product comparisons, and any other support Client’s clients (hereinafter referred to as “Customer” or “Customers”) might need.•    Controlling of Premium and Call Centre requests.•    Ensuring ongoing telephone communication with the Customers.•    Accomplishing Insignia Shareholder personal requests.•    Filtering incoming e-mails, queries, phone calls and invitations by redirecting or taking forward as appropriate.•    Managing request...