8 Jobs found

As an Account Representative, you will have the exciting opportunity to support the growth of our German customers on Amazon Business. Our team educates our customers on how to optimize their growth on Amazon Business and provide them solutions to be sustainable through our processes/self-service features. We also continuously simplify processes, improve the quality of our vendor interactions and drive scalability & automation by partnering with in-country Business partners, Tech and Product teams thanks to our unique position of process experts exposed to daily vendor facing activities. Successful hires for this role must be comfortable discussing on the phone in German language the operational issues of our customers by using excellent communication and listening skills. The ability to m...

• Managing customer liabilities to Amazon - credit collection operations• Reviewing and monitoring AR Aging Reports and collections targets• Acting as support and an intermediate between the customer and Amazon Business in order to obtain and settle third party invoices• Responding to customer invoicing inquiries, researching unpaid or disputed amounts and communicating directly with the customer via emails and phone calls to resolve their issues, correct invoicing errors and ensure timely collection of payments• Reconciling Amazon’s open receivables with customers to ensure quick and timely AR collection• Work effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues• Earn th...

The Financial Operations Account Receivable team is looking for someone who is driven, creative, results-oriented, and passionate about joining a world-class data quality monitoring team. The Financial Data Steward Analyst is tasked with analyzing and evaluating corporate relationships across Amazon to ensure accurate Legal Entity mapping of customer/vendor data. To do so this person will dive deep, leveraging a multitude of data points to identify corporate ownership while also defining processes and technology solutions that scale. As a data steward you are required to insist on data quality including suggesting upstream improvements to fix data issues at the source.Our team builds new services to aid our Finance Operations Account Receivable Analysts drive coordinated collection activit...

Work with existing Amazon Business customers to understand their needs and offer tailored solutions to improve their procurement experience and help digitalize their purchasing processes. Collect client's feedback through "the voice of customer" mechanism to support in continuously improving our solution. Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas.   Take ownership in the continued build-out and documentation of the infrastructure and processes of acquiring and onboarding Amazon Business customers...

The Business Analyst will be a part of the high-visibility, growth-oriented, and dynamic Finance Operations, GlobalData & Analytics (GDA) team. The GDA team are seeking an exceptionally talented and deeply focused BusinessAnalyst who can build reporting objects, and uses analytics to influence business outcomes. The role will developanalytical solutions that empower one of the world’s largest Account Payables team to operate at scale, and resolveprocess defects. The role will navigate ambiguity to rapidly build their knowledge of Amazon’s “Order to Cash” and“Procure to Pay” processes (and their accompanying data sets) to become a trusted analytics partner for our2,000+ business partners across Finance Operations Head Quarters and Service Centers....

As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, but you can expect your responsibilities to include to:• Managing customer liabilities to Amazon - credit collection operations• Reviewing and monitoring AR Aging Reports and collections targets• Responding to customer invoicing inquiries, researching unpaid or disputed amounts and working directly with the customer to resolve their issues and correct invoicing errors• Reconcile Amazon’s open receivables with customers to ensure quick and timely AR collection.• Work effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues• Earn the trust of external...

• Managing customer liabilities to Amazon - credit collection operations• Reviewing and monitoring AR Aging Reports and collections targets• Acting as support and an intermediate between the customer and Amazon Business in order to obtain and settle third party invoices• Responding to customer invoicing inquiries, researching unpaid or disputed amounts and communicating directly with the customer via emails and phone calls to resolve their issues, correct invoicing errors and ensure timely collection of payments• Reconciling Amazon’s open receivables with customers to ensure quick and timely AR collection• Work effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues• Earn th...

Our Fulfillment by Amazon (FBA) team is expanding and we’re on the lookout for people to join as part of an exciting project!FBA is built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. Essentially, we can provide a low-cost alternative for our Sellers to store their products, which we’ll deliver on their behalf. This helps to enable Sellers to rapidly grow their business, improving the lives of their Buyers in the process. In this team you’ll be supporting Sellers with financial related questions. This is a chance to have a direct impact on Seller experience, by ensuring consistent and fair evaluation of their enquiries. ...