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What to do:•Technical assistance in person, via phone, based on incoming tickets•Diagnose and resolve technical hardware and software issues•Provide user with solutions to their issues•Redirect problems to correct responsible person•Escalate issue requiring urgent resolution•Communicate with customers and support teams•User access management tasks•Security checks for potential malicious activityVýhody:-Possibility to benefit and learn from our international, talented and passionate community at Erste-Interest groups and clubs: Take part in discussions and get involved in projects. Numerous interest groups invite you to engage with a topic-Health Care – Taking care of your health is important. That’s why we contribute to your above standard medical examination and provide a helpline in case...